This has always intrigued me, and I want some answers now. For some reason, PPC.bz gets a lot of traffic for Pizza related inquiries, mostly due to this post that rips on Dominos putting plastic soda bottles in the oven.
What is this $2 delivery fee from Papa John’s when you order online?
I know at least one reader either works at Papa John’s or knows someone that does.
Here are my questions
- Why is this Delivery Fee there?
- Who gets the Delivery Fee? Papa Johns? The Driver? Or some sort of rev share?
- If I know the answer to above question, I can tip appropriately. But since I do not know, I am either tipping the driver $2 too much or $2 too little in 6th step. Why won’t you explain the goddamn delivery fee to me Papa John!
- After you order, you are upsold some Netflix / Magazines. I’m curious to know how much more Papa Johns rakes in if you order online instead of over the phone.
That is all.
Edit: That is not all actually.
Delivery Charge is Extortion!
The big deal is that the big chains keep the money and fuck you, and the driver. Here’s a good explanation
Stop buying from big chain pizza joints. Support your local pizzeria! Now go get fat!
Robert Hughes (4)
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Jo (1)
Good Evening Barman,
My brother Johnathon Wagenheim works at Papas Johns in New Jersey and he makes deliveries in his 1992 Toyota Corolla (Average 35 MPG). He has sent me a fax letting me know that the delivery fee goes to the store so they can pay their driver.So you have been tipping your driver $2 less this whole time.
Sincerely,
Steven Wagenheim
p.s.
Whos is Ryan Eagle?
Actually the $2.00 delivery fee does NOT got to the driver at all. It goes into Papa Johns Pocket! The drivers get paid $4.00/hr while driving and $7.25/hr while in the store. Drivers make less than minimum wage because they claim we work for tips which is NOT true. We get tipped, but not always and in training they tell us we do not work for tips so dont get mad if we dont get tipped. Papa Johns advertises $15/hr for drivers and up, but how is that if we dont work for tips? I have been hating the change. I used to make $18-$20/hr but when they changed the hr rate out the door and added more drivers per shift I barely make $9-$12/hr and that is BullSH*&T. Those numbers come from my hourly pay, mileage payback of $1.00 and my tips, if any! THANK YOU TO THOSE THAT TIP YOUR DRIVERS! THEY DO REMEMBER YOU AND THE ONES THAT DONT TIP!! Check your pizza none tippers!
It is not our fault for not tipping. We cannot afford to tip if papa johns is going to charge 2.90 now as a “delivery” charge. The alternative to this would be to just show up at the store and pick up the pizza. Which in that case you are not getting tipped anyways. If you do not like it…demand a raise or get a better job, that is what I would do in your spot.
Its a convenience fee and by all means go pick up your own pizzas. We may not get that tip but we aren’t wasting gas on ignorant people. And if everyone could just go out and get better jobs there would be no one to deliver to ungrateful bums.
Get a new job you crybaby. I’ll call the police if some d-bag tard like you wants to f- with my pizza.
What is your problem lol. The economy has crashed and people can not afford to pay 1-3 dollars for an extra fee. I would much rather order from my regular pizza place that is the same price but WITH NO fee as most area delivers are. Papa johns a giant multi million dollar corporation charges a fee and unfortunately drivers get less of a tip because of this.
If people like you can’t afford the delivery charge than don’t get it delivered. I believe a service like delivering a pizza should be something you tip for. As for quitting your job, where the fuck have you been pick up a fucking newspaper or turn on the tv, people are having a hard time finding jobs and if they find one it’s usually minimum wage. I’m a waiter putting myself through college and tipping is a big part of my pay and with the way the economy is some people including myself can’t afford to quit there job. Even if a person quits there job and gets a better paying job that person is more likely to get fired based on seniority. Like the saying goes “IF YOU CAN’T TIP THEN DON’T GO OUT TO EAT.”. So it should also go”IF YOU CAN’T TIP THEN PICK UP THE PIZZA YOURSELF AND STOP COMPLAINING.” PJdelivers87 does bring up good point, but comes off a little aggressive just remember he is just like most people in this economy and just trying to survive.
To Nathan: you’re sn idiot if you think the police are going to waste their time responding to a complaint about a pizza!
As for the fee it’s a deliver charge get over it. Mom and Pop charge a delivery fee as well!
You sound like a real douche and maybe your shitty attitude is why you are stuck like a loser working at a pizza place.
Your last threatening line sums up what a scumbag you are.
It’s because you ordered a mega XL3 with anchovies. I didn’t even know you could buy that at a Papa Johns.
By the Way Barman aka G Star of the Internet
The anchovies are a family (Engraulidae) of small, common salt-water forage fish. There are about 140 species in 16 genera, found in the Atlantic, Indian, and Pacific Oceans. Anchovies are usually classified as an oily fish.
This just sparked my mind to write an eZineArticle on anchovies. Now the question is wheter I should like that traffic to my clickbank product on weight loss for seniors or to my 10 cent adsense pages :S
only ballers order anchovie pizza.
TURTLE POWER!
“He has sent me a fax letting me know that the delivery fee goes to the store so they can pay their driver.”
who the hell uses a fax? people stopped using them the same year that corolla was made.
@newjersey
I use my fax daily Heck i even got my own fax line.
Also visit and critique my blogger profile
http://www.blogger.com/profile/12312246348283092259
Thanks
The #1 Marketer Steven Wagenheim
you sir are a pimp – want to come and join us?
BARMAN SUCKS. THIS GUY BLOWS. GIVE US SOME GOOD CONTENT.
THIS POST IS ACTUALLY OK.
* Why is this Delivery Fee there?
The delivery fee is a way for the national pizza chains to advertise lower prices to stay competitive but end up charging you the same shit. The driver only gets a small portion if any of that, usually less then a dollar.
* Who gets the Delivery Fee? Papa Johns? The Driver? Or some sort of rev share?
Driver gets a small portion, usually under a dollar. Papa Johns Bags the rest and laughs on the way to the bank.
* If I know the answer to above question, I can tip appropriately. But since I do not know, I am either tipping the driver $2 too much or $2 too little in 6th step. Why won’t you explain the goddamn delivery fee to me Papa John!
Judging by your 0.00 in the TIP line, your tipping to little.
* After you order, you are upsold some Netflix / Magazines. I’m curious to know how much more Papa Johns rakes in if you order online instead of over the phone.
we dont make any more if your order online or over the phone, I recommend ordering on the phone you hear our specials which end up saving you more money.
I work at Papa Johns, Fuck I hate it when people dont tip me.
Then stop working at Papa Johns and get a better job, or demand a raise to make up for lost tips.
S T F U Al you contemptuous Prick
why don’t you pick up your own effing pizza!?
Because stupid slaves like you are willing to work for free to do it for me. Now hurry up and get my pizza here whiner.
I feel the same way…I just placed an order for a 15.99 special and added a 2litter and when I heard 27 and some change as the total I asked wht was the tax on the order…the tax amount was stated to me and then she said OH and a $2 delivery charge so I said ok and then went online to see what others thought. They need to up their menu $ amount cause as far as I am concerned a delivery fee goes mostly towards the driver and if not they need to look for a better delivery job or find a job in another profession…SOORY…but I would, cause the drivers are being used and customers are being GOT!!!….this will be my last time placing a delivery order with Papa Johns and sorry to the driver coming to my house……………………………..
Thanks for this post. It’s what I figured, but I still think it’s lame. I’m paying the extortion today since my whole family is sick, but I’m making sure to tip the driver the correct amount, and just mentally put the “delivery fee” into the cost of the pizza. Grrrrr.
Former driver and Manager…the real story:
Before delivery charges, drivers were paid an hourly wage, a mileage reimbursement, and the tips they collected from deliveries.
The company paid those wages, the mileage reimbursement, motor vehicle reports, additional insurance related to the delivery service, recruiting and the training of the drivers all on the cost of the food products. At this time, the average cost of a pizza was 10 dollars.
Now, the average cost of a pizza is under 8 dollars, and the cost of wages, MVR’s, recruiting and training as well as insurance has gone up, and the delivery charge is a way for the companies to offset these costs. The delivery charge does not go to the driver, it is to offset the cost of employing the driver, and if you think that all of this can be covered by 2 dollars per delivery, you math is off by quite a bit.
Now these companies are paying split pay or a lower than minimum wage to drivers due to the “tip differential”, and the quality of the drivers are going down due to the inability to make an actual living from this job. In the late 80′s i made more than 700 per week, now due to the economy I am back at it and only making about 400. They need the tips, and depending on your area, deserve the tips.
“In the late 80’s i made more than 700 per week, now due to the economy I am back at it and only making about 400″
You sir are a douchebag.. Almost everyone works harder and most make less..
SO you ripped us off in the 80s and you still do, f u jerkwad drivers and the rip off artist companies.. They make how many millions in profits on the backs of the poor who purchase this food?
You say prices have gone down, you are an idiot sir.. Or possibly just ignorant as all hell..
Poor guy who purchased this food? Pizza is a luxury food. If you can’t afford it, you shouldn’t be buying it. That’s an error on your part.
thank you like seriously people think pizza is everday food honestly if all the fastfood resteruant owners packed up shop the world would go into chaos 10 times more then it is now millions layed off and no cheap food so seriously people SHUT THE FUCK UP! if you dont want it dont buy it but stop asking mcdonalds to go healthy and eat somewhere else you dumbfucks….sorry got alittle carried away but i mean ever word of it
I make 300-350 dollars a week. I am a female doing a dangerous job and that money doesn’t include gas or car maintenance. And it does include what I actually make from my hourly wage. So yea I must be a rip off artist because I need customers tips to help keep it possible for me to deliver to those who can’t go out and get it and then bitch about the price. Go pay the same delivery price at pizza hut and you might get your pizza in an hour…maybe. But papa johns would be a whole lot happier without your business!
Please let me know asap where I can buy a pizza for an average of #8.00!
We cannot afford the tips when papa johns charges 2.90 now as a delivery charge. We will either not tip…or go pickup the pizza ourselves. In both cases you lose your tip. If you don’t like it, demand a raise or get a better job. This will decrease the quality of drivers, and ultimately dominoe down from no orders online>less pizzas sold>more people picking up their pizzas instead of ordering> and eventually when enough money is lost….Papa Johns changing policy. Don’t be a douchbag and justify this 2.90 BS.
If you can’t afford to tip your driver ($4 MINIMUM) then you can’t afford to order delivery pizza at all. Take your lazy bones up to the store and buy a frozen one. “Demand a raise, or get a better job!” That’s rich. I can only assume you’ve never worked anywhere but the unicorn factory where magic is real and Santa writes the paychecks. If you don’t like tipping, move to Japan where employees actually get paid what they’re worth. Enjoy the higher prices on EVERYTHING.
To dat nigga papa johns is a biatch Ima fuck him up when I see em fo dat $2 bs fee
Do you try to sound ignorant, or did you just go to a bad school?
The word is “that” not “dat”
non goes to driver they get the same pay as before d charge in fact now dominions is getting sued papa is trying to put what it is on box and receipt but they still going to get sued cause i the driver has been getting robbed all the time now because of it so remember if u dont tip the pizza guy starves i dont even make min wage tips are how i live
the papa needs sued and pizza hut
Get a better job, sir.
Have you looked at the job market lately? Perhaps you’re hiring?
i work at papajohns the $2 delivery fee actually goes 3 ways a little to pj a 1.30 to the driver for mileage(which they pay seperate taxes on) and a bit for uncle sam….does that answer your question
This i the truth…
2.25 delivery fee
5% to driver.
95% to store.
We make commission….5%
Order a 10 dollar pizza, 12.25 with delivery
Driver gets 61 cent
Papa Johns gets $11.64
while on runs we also make 4 bucks an hour.
SO when I come to your house and three others and I am gone for a half an hour… I make…
5 percent of 48 dollars(4 10 dollar pizzas)= $2.40
$3 dollars for the 45 minutes I am gone from the store and back to the store.
I also make 1/4 of $7.50 an hour for the 15 minutes I am at the store until i deliver again. =1.875
SO unless I get tipped I make a grand total of
$7.27 an hour before gas.
I get about 20 mpg on the street. Those deliveries will run 8 to 15 miles so I spend at least 2 dollars on gas
That brings my wage down to 5.27 an hour. I wont even mention my car repair!!!!
It happens all the time. I take 4 deliveries 2 people tip two dont. 1 person tips 2.75, another $1 and the two other NOTHING!!! SO Big deal Under most circumstances. I make 9.02 an hour before Car Repairs…You do the Math
AND STOP TIPPING DRIVERS 2 and 3 dollars on 100 dollar orders!!!!
Please, just quit PPJ and get a better job.
Join a union or quit being a crybaby. Too bad you don’t get paid to bitch. You’d be rich!
I began going to college and delivering for Papa John’s in 2005. For the first two years I was averaging about $17 an hour after paying for gas. I was doing okay even after my auto expenses (tires, brakes, oil changes, etc). I am now averaging about $11 an hour after paying for gas. This is not enough to cover all of the miles I put on my car and the associated expenses. There are days I don’t get enough in mileage to cover the gas I used that day.
The delivery fee does not go to the driver. I make $7.25 an hour when working in the store and $4.25 while on deliveries, and I get $1.35 per delivery to cover my gas. And, as mentioned above, there are some days that I use more in gas than PJ’s pays me in mileage.
I drove for Domino’s about 25 years ago and was averaging about $10 an hour. I am doing the exact same job today and only making $1 an hour more than I was back then.
Tips are the only way a pizza driver actually makes any money. If customers didn’t tip it would make no sense for anyone to deliver pizzas and there would be no pizza delivery companies. Who would put, or could afford to put, 15,000-24,000 miles a year on their car for less than minimum wage! Over the past six years I have gone from loving my job at Papa John’s to hating it. Four more classes at KSU and I am outta there, I hope.
I usually tip (too) well, but today I saw that delivery charge and it took an hour, so I just tipped the change (under $1). The delivery guy actually got confrontational and all but demanded a bigger tip.
Obviously they don’t care when I tip well, as it took long and the guy glared and demanded it this time. A tip is not an entitlement, it is up to the discretion of the consumer and is usually for services rendered well, partly an incentive for said service.
If you take a long time and have a delivery charge tacked on, people are less likely to tip. These big chains are just passing the cost along to the consumer. Instead they should take some of their record breaking profits and pay their own employees with it, rather than paying some CEO $20M. Just my $.02. I probably won’t be ordering from there again, I hate pizza anyway and just didn’t feel like going out or eating in today.
Most of us do appreciate your tip! I have been happy with 96 cent tip because a customer was very friendly. I may not leave with the same enthusiasm that I came to the door with without a tip but shame on that driver for getting confrontational. You never know why some one didn’t tip. He should have waited til he was back in his car like I do.lol
But by you not tipping, your not hurting the business. Your hurting the delivery driver cuz after gas cost all we make is our tips pretty much. And I hate when I delivery on Friday night because people get mad when it takes an hour. You place your order and there is about 20 to 30 pizzas in front of yours. so it takes 15 mins til yours is even being made. At 20 mins it goes in the oven. At 30 mins it is out and the driver is headed to you. It takes 20 mins to geth to the farther locations. So your looking at about 50 mins. so stop bitching
Sir…times are tough…people are not tipping. Get a better job.
not being mean or judgemental but 25 yrs ago you delivered pizza? how old were you? I’ll assume 19 – what happened that you are delivering pizza now? again, not being mean – just wondering. it is nuts out there i know….
I just ordered a pizza that was advertised as $11 from Papa Johns. The final price was $15.45. I asked them to break the price down and there was a $2.00 delivery charge. Now I read that the driver doesn’t get that $2. By the time I TIP the driver and pay the delivery charge I might as well have “not” ordered the Pizza. This will be the last time.
Since when has it been any different? The average delivery ticket price in 2003 (before delivery charges started at PJ’s) was $17. By the time you tip the driver that’s $22. Price of pizza hasn’t gone down, but discounts offered (specials, coupons, adverts) have gone up ridiculously. This is the only reason you might think the pie should be $11. You’re paying the same as you were a decade ago, the driver is just making less.
when I have to pay $20 bucks for A pizza with tip I want it to feed 2 adults and two kids, but like everything else It got down sized the large is now a medium. Yes we notice.
They added the delivery fee when the gas prices went up about 3 years ago, and as soon as they went back down again, they left the fee in place!! So, now that fee is pure profit!! I don’t even bother buying pizza from those chains anymore, as you shouldn’t!! All this talk about who the money goes to, and who gets what, won’t matter when the pizza places only get 14 customers a year!!!! hahahahah
Maybe instead of calling a pizza delivery chain you should take your fat ass off that couch, and go to the store.
you try pushing appliances around for 12 hours and see how ready you are to get off your fat ass at the end of the day, jerk off.
When did gas prices go down? At the cheapest I pay 3.25/gallon. gas prices are still outrageous my friend and we pay that outta pocket!
@ Al If times are tough you should run to kroger, and buy some canned foods not order a fucking pizza, and expect it brought to your doorstep hot, and ready to eat in under 30min without providing some form of tip for your driver the guy who busts his ass. To tell a college student who struggles to get a better job is just an ignorant ass comment. I’m proud of how hard i work, and it’s dumbasses like you who make my life hard.
It’s great that you might have a nice job, and i deliver pizzas now, but in 4 years when im a financial accountant for an insurance firm i will tip my drivers well when i decide to enjoy a pizza. Tipping jobs are one of the few things left in america that continue the service to the public you will notice when you tip people well they can tip others well. Then the cycle continues, and you might not get crappy service which leads to your half ass complaints punk bitch.
i agree with the above post. well said brudda..
Preach
Wow a lot of comments just discuss me so much. There is so many ignorant people out there! Ugh! Do you, jerks, really think you can get a delivery and then complain about drivers who are ONLY WORK FOR TIPS expect getting a tip? Yes, Papa John is an a-hole for putting the ‘delivery charge” on your bill but how it is driver’s fault? I personally just stopped getting a delivery from these big chain restaurants. i get it from a local pizza place that charges a little more for the actual pizza but tastes better and doesn’t charge you for sending out the poor delivery driver who is already not even getting a min wage. As you said it’s not somebody’s problem to support drivers it’s also not their problem that you don’t like to tip. Getting a delivery=pay more. If I cannot afford it I don’t take it out on a delivery guy. Neither should you! You, guys, want to scream that drivers should get better jobs but you don’t mind using their service? BTW not everyone can afford college or just go and get a better job! I always tip 25-35% but I’m not saying you’re obligated to give that much, give a poor guy at 15%, stop being a jerk. To all delivery drivers: Sorry, people like that even exist, I’m a bartender, I know how it is!
Another thing that annoys me that people say it takes them forever to get to your house. On some other forum someone said:”He was 40 min late!” If it took him 40 min to deliver your pizza it’s actually time that takes the place to make the pizza, in most cases wait for the 2nd pizza for someone else to be done, than for the driver get in his car and come to your house and someone else’s. If you say: he was 40 min late, do you mean it took him 1:20 to deliver? I get take out sometimes and by the time I place the order, wait ten min, get in my car, leave the parking lot, drive to the store and pay, it takes just about 30-40 minutes, because of the traffic and lights. So do the math, especially if you leave further. What do you think you gonna call and your food gonna be there in 5 min? Guess what That’s impossible!
Hello everyone,
I am a delivery driver at Papa John’s. When people ask what the delivery charge is for, I tell them that $1.10 for each delivery (as stated on the bulletin board at work) goes straight to my paycheck at the end of the day for my gas.
The rest of the fee goes to pay all the employees, including me. So, technically, the delivery fee directly offsets the money for my gas and my time. It really isn’t a way to short-change consumers. As far as I know, it is simply an operating cost for the driver.
To everyone (*cough Al) who says ‘get a better job,’ show me a place that’s hiring right now that has flexible weekend hours after school and is willing to accept a college freshman thats in my area.
I’m fairly proud of my job, and I make enough saving money to afford a down-payment for a house when I get out of college.
Thank you,
Infinitus
Also, sometimes it does take some time to get pizzas out.
Chances are, if you think it’s a good time to order pizza, there are a few tens of people who are thinking the same thing as you are in your area. People who are making pizzas can only go so fast, you know. It’s usually not the fault of the driver.
I’d have to admit, though, there are always bad apples. Like the comment above where the driver demanded a tip.
We are trained not to beg for tips. The driver who did that most likely got written up if the customer reported. Things like that are not tolerated at my work.
Always remember they are also making $0.55 per mile. So I figure that from my Papa Johns to my local house it’s 10 miles each way. That’s 20 miles total. For my delivery they are making $11. Papa Johns pays the delivery driver for that fee in a reimbursement. Then I tip on top of that $3 – $4 so the driver just made $15 to deliver my pizza. The $0.55 is an IRS deduction that you get when you use your vehicle for business reasons.
Gary
We don’t get money pet mile. We get a set amount per delivery. If I take 10 deliveries I bank 100 miles. I get paid 1.33 per 10miles/delivery. Its nothing! I wish I made 55 cents a mile!
No the fuck we dont, we dont get reimbursement for the miles we drive. we make a set amount for each delivery which usually ranges between a dollar or two. even on a friday night we may take up to 20 deliveries and thats only like 30 plus whatever tips we get throughout the night
So paying a 1.99 delivery fee, plus a tip, on a free pizza is ok? Since the delivery fee doesn’t go to the driver, why should it be paid at all? Does the box cost 1.99?
Our store takes off the delivery fee for free pizzas for the most part if you aren’t a complete jackass or if you order online and don’t call to ask us to take it off.
the $1.99 is for the gas of the driver, not for the store. plus a tip for us. Are you really complaining about paying $5 for a fucking pizza when your too damn lazy to go pick it up
At the store I work at we get 1.33 for every delivery we take. It is basically compensation for gas. Although often times it is not nearly enough if you have bad orders or whatever. At the same time while we are dispatched (which we are most of the time) we get paid 3 dollars less than minimum wage per hour. Gas and maintenance on or cars are needed constantly. So yes it would be nice if you would at least tip me seeing as I’m usually early and still paste a smile on my face in even the ghettoest of neighborhoods! So basically the store pockets 77 cents for every delivery we take and another three dollars for every hour worth of deliveries we take.
I have been wondering this for a long time. About 15 years ago I delivered pizza for a “local” pizza store. Made about $12.00 per hour then. We got $2.00 per hour (like restaurant servers) 75 cents per delivery to help pay for gas plus our tips. That was good money for a school kid with a rusted out old car. It is sad that 15 years later the delivery driver does not make any more money.
Soon we will just use unmanned remote control cars like this one… how I want want this truck http://www.coroplanes.com/Rampage-XSC-1-5-Scale-Short-Course-Truck.html
Alot of people are wrong, I work for papa johns now and the $2 delivery charge is shared. For every delivery a driver takes he make $1.50 plus whatever tip he gets plus an hourly pay. So the $2 is split where the driver gets 3/4 of it and the other 50cents goes to papa johns. The $1.50 is suppose to cover our gas charges and tips are what we make. So it mostly goes to the driver but every driver loves to see a $5 tip on top of that. Alot of us believe that you should tip accordingly to how far you live. If your a mile down the road, 1.50 or 2 is fine. But if you live on the outskirts of our 10 mile radius dont stiff us. Be generous to your driver because we are saving you from getting you lazy fat ass off the couch to go pick up your 5000 calorie dinner.
Yours truly, Robert W Hughes